808 Raised

Terms and Conditions

Terms & Conditions

Last Updated: [February 4, 2025]

Welcome to 808 Raised! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms.

1. General Information

808 Raised ("Company," "we," "our," or "us") operates this website and sells made-to-order apparel.
We reserve the right to update, modify, or discontinue any part of our site or services without prior notice.

2. Orders & Payments

All items are made to order and processed within 7 days before shipping.
By placing an order, you confirm that all provided information is accurate.
We accept payments through [list payment methods, e.g., credit/debit cards, PayPal, etc.].
Prices are subject to change at any time without notice.

3. Shipping & Delivery

Since all items are made to order, processing time is 7 days before shipping.
Shipping times vary based on location and selected method. Estimated delivery dates are not guaranteed.
We are not responsible for delays due to customs, weather, or carrier issues.

4. Returns & Exchanges

Due to the made-to-order nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos, and we will arrange for a replacement.

5. Product Availability & Accuracy

We strive to provide accurate product descriptions and images. However, colors and details may vary due to monitor settings.
We reserve the right to limit or refuse any order at our discretion.

6. Intellectual Property

All content on this site, including logos, images, and text, is owned by 808 Raised and may not be used without permission.

7. Privacy & Security

Your privacy is important to us. Our Privacy Policy details how we collect, use, and protect your information.

8. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages resulting from your use of our website or products.
We do not guarantee that our website will always be error-free or uninterrupted.

9. Governing Law

These Terms & Conditions are governed by the laws of California, United States, and any disputes shall be resolved in Santa Clara County.

10. Contact Information

For questions about these Terms & Conditions, contact us at:
📧 info@808raised.com

Return and Refund Policy

Return & Exchange Policy

At 808 Raised, we want you to love what you wear! If you’re not completely satisfied with your purchase, we’re happy to help.

Returns & Exchanges

Timeframe: Returns or exchanges must be initiated within 7 days of receiving your order.
Condition: Items must be unworn, unwashed, and in their original condition with tags attached (if applicable).
Exclusions:
- Final Sale items cannot be returned or exchanged.
- Custom or personalized items are non-refundable unless there is a defect or error on our part.

How to Start a Return or Exchange:

Email us at info@808raised.com with your order number and reason for the return/exchange.
Once approved, we’ll provide a return shipping address.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Once received and inspected, we will issue a refund, exchange, or store credit within 5-7 business days.

Defective or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery with photos, and we will cover the return shipping and send a replacement or refund.

Refunds

Refunds will be issued to the original payment method or as store credit.
Shipping fees are non-refundable unless the return is due to an error on our part.

Late or Missing Refunds

If you haven’t received a refund within 7 business days, check with your bank or payment provider. Still an issue? Contact us at info@808raised.com.

Defective or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery with photos, and we will cover the return shipping and send a replacement or refund.